Customs paperwork stopped being paperwork a long time ago. The declaration is completed and submitted electronically, and the response comes back the same way. The phrase “going to customs” is taken literally less and less often.
A single entry point
The State Customs Committee's electronic services are gathered on a platform called ÖZÜNET. The idea is straightforward: instead of hunting for separate addresses, a user reaches every service from one place. The platform's address is e.customs.gov.az/ozunet.
The committee's electronic services include:
- electronic declaration and clearance of goods
- an electronic passenger declaration for individuals
- submitting enquiries and applications online
- tracking the progress of clearance
There is a mobile application as well, so some of the same services are reachable from a phone.
What the portal settles and what it does not
The portal is a channel for delivering a document. It does not pick the commodity code for you, it does not substantiate the customs value and it does not point out which permit you will need. The system accepts exactly what you put into it.
That is why most errors arise before the portal rather than on it: when the commodity code is wrong, or the documents do not agree with one another. The system does not catch that — the customs authority does.
Who declares
The owner of the goods may file the declaration personally, which calls for registration and an electronic signature. The other route is a customs representative — a broker — filing the declaration on your behalf.
The choice depends on how regular your operations are. A company sending several consignments a month has reason to keep its own specialist. For a first-time importer, or a company with a few shipments a year, working with a representative works out better.
Preparation starts before the portal
Electronic declaration speeds the process up; it does not replace preparation. Before the cargo is dispatched it should be clear:
- the classification code of the goods and the technical description that supports it
- which certificates and permits will be required
- which customs procedure will be chosen
- which documents will confirm the customs value
Once those questions are answered in advance, preparing the declaration becomes a technical operation.
If questions remain
Registering on the portal, choosing between declaring yourself and working through a broker, or settling the document set for a particular shipment — we can give an initial consultation on any of these. Send us the type of cargo and the route and we will say where to start.
Our service on this topic
- Preparation of customs declarations Error-free preparation of import, export and transit declarations, submission to the electronic system and follow-up.
Still have a question?
Get in touch to discuss your specific customs clearance situation — our team will explain it within the framework of the law.
